All our clients' reviews and testimonials are taken directly from our Facebook page and our Google Business page, where you can read even more sterling reviews.
The CatSure Team
Thanks to Dogsure & Catsure I know that I can give Piper the best when she needs it most.
Very friendly helpful staff! Thank you Natalie for amazing service! We have been with them a few years and have always had easy claims with no issues at all. I definitely recommend Dogsure & Catsure!
Just a special Thank You for the manner in which our little rescue Choccie's claim was settled.......it is a pleasure knowing that one has Medical Insurance for our pets that really care....
Thank you for processing our claim so quickly - payout for Lemons annual vaccinations done in just 48 hours and no excess payable
My big girl, Ripley, had injured her knee and had an operation a week ago. She only came home yesterday and the road ahead is a long one - 2 months at least for recovery.
Through all of this Natalie Simons has been absolutely amazing. From when Ripley was first injured about a month ago Natalie has been so helpful and supportive. She has made a very difficult and emotional time so much more bearable for us. In fact every time I need to make a claim, Natalie is always helpful and supportive.
Natalie, you are the best! My husband and I and all our fur kids thank you for your service. You are the best!
Just experienced amazing service again. Could not get a copy of the invoice and Natalie contacted the Vet and had everything sorted out. 1st half of the claim paid in less than a week. Their service has been wonderful and I cannot recommend them enough.
“A few weeks back Sheba my 6 month old German Shepherd suddenly collapsed without warning. I rushed her on the Sunday morning to an Emergency Vet for assessment.
Tests were conducted and a solution to the problem was found. The next day I submitted my claim form to Dogsure and without hesitation my claim was paid out. The service I have received from the Dogsure & Catsure team is without doubt most professional. Owners of young pets should definitely take out insurance.”
Axl decided a couple of weeks ago that he is a hunter-gatherer, and that the best food can be found in the kitchen bin.
As a consequence, he spent 7 days with a very poorly tummy which after 3 days of poop and vomit resulted in X-Rays, antibiotics and anti-nausea pills.
I put my claim through on the 2nd Feb, and received my payment on the 8th Feb.
No drama, no fuss, just payment, followed up with a statement and confirmation of payment the following day.
Axl is now wondering whether bin foraging was worth all the drama, but is perfectly fine again.
Thank you Brent and team!!
Thank you for another easy claim! Spliffie is so much happier and more comfortable without that big ugly mass on his leg. A great vet and a great pet health insurance makes the unfortunate and difficult times much easier. Thank you
Very very helpful, had the pleasure to deal with Aisha from the start, and it’s been smooth sailing from the start , rarely have I have come across someone so pleasant and helpful .
Thank you for paying out our claim so quickly! So good to know that we'll always be able to afford proper care for our Gumbo!
Thank you yet again for your amazing service and fast turnaround time with payments.
Ariel and Savannah had a small altercation and got into a fight. We rushed them to the vet and a couple of stitches later all was forgiven and they are best friends again.
Thank you Aisha for looking after me! Love from Tosha
Natalie is such a pleasure! She has really helped to make all my claims as seamless as possible and is always happy to answer my millions of questions!
I haven't been with them for very long and have never had to claim until suddenly I've had to claim 3 times in the space of 4 weeks for my one pooch and haven't had any hassles thus far. Thanks!
Lea in recovery after a toe amputation. Thanks to your excellent product and service she is now cancer free.
Thank you so much for the quick and hassle free claim payout.
Savannah, being a very active Girl, had injured her left hind leg and we had to visit the vet. This was very exciting for her as she does not get ill or injured often.
She is still on the mend and thanks to your fast pay out of our claim my bank balance is also recovering.
Thank you Natalie and Brent for the professional service and assistance!! I wish my own medical aid was this helpful and efficient!
Storm says thank you for processing his claim so quickly!!
I am a vet myself but would still struggle to be able to pay vet bills if one of my fur babies was suddenly taken I’ll or had an accident. Therefore I have insurance for my pets so that I don’t have to worry about being able to afford treatment they need. I chose Catsure for their comprehensive policies and value for money. The service so far has been excellent and efficient.